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It is necessary
for the Supplier to fully respect the Client’s procedures relating to security.
It is also necessary for the Supplier to operate good security practices within
its own organization in order to protect information about the Client and also
ensure continuity of the Services being delivered.
Consideration
should be given towards to applicability of implementing ISO17799 based
information security procedures in both organizations where this has not already
been done.
The SLA Toolkit
provides comprehensive of such measures include physical security, logical
access security, network security, information security, disaster recovery and
business continuity.
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